Email to everyone trading on either Iress Trader or Investor:
From: IRESS Helpdesk SA [Communication] [mailto:email@example.com]
Sent: 06 November 2013 03:00 PM
Subject: IRESS: MIT Upgrade reminder
Dear IRESS Client,
As per our previous communication sent on Friday 1 November 2013, The JSE is upgrading the Trading Engine over this coming weekend the 9 November 2013 with a scheduled Go-live for Monday 11 November 2013. This will be dependent on the outcome of a Dress Rehearsal with participating Brokers this coming Saturday 9 November 2013.
In preparation for this release, the JSE has requested that all open orders be cancelled before 17h30 on Friday 8 November as no expiry/cancellation messages will be sent by the Exchange for multiday GTD and GTC orders.
Please be sure to inform your clients of this, so that arrangements can be made for them to cancel their open orders before this time. Failure to do so will result in orders incorrectly reflecting as open on buy side systems when in fact the orders would be cancelled.
In the event that this is postponed the JSE has reserved the weekend of Saturday 30 November as a contingency but it is important to note that irrespective of their decision, open orders on Friday will not carry over to Monday 11 November.
Please feel free to contacts the Iress Helpdesk if you have any queries.
Iress Support Team
IRESS Financial Markets
Building Two · 2929 on Nicol · 2929 William Nicol Drive · Bryanston · 2021
help desk. 0861 737 3797 / Intl. +27 (0)10 492 1110
firstname.lastname@example.org / www.iress.co.za